Privacy & Policy

In this section, we Simple Freight Services Limited would like to inform you on how we collect your personal data, what do we do with it, and also your right with it.  This collection of information is in accordance to and

Purpose of Collection

At Simple Freight Services Limited, we process you data only for the purpose of our operation and quotation. We will not store any information beside those purposes mentioned. If you do feel that your data has not yet being used at the right purpose, you have the right to request your date to be removed and withdrawn from our data base.

Type of Data collected

The personal data which we collect are:

  • Personal/Company details and IDs
  • Contact information, i.e., email and phone numbers
  • Paperwork related to your shipments, i.e., Invoice, Packing List, Container Quarantine Declaration, Origin Documentation)
  • Shipping lines documents (Bill of lading, arrival notice and charges)

All those information are only collected solely for the purposes of quotation and operations. Providing above that is optional. If you choose not to provide any commercial paperwork and shipping lines related documents, it will effect on how accurate our quotation and support we can give to you.

What we do with the Data

We keep your information safe by storing it to our working software, Customs and MPI system for clearance and invoicing. In our company, only custom broker and related staff is able to access your personal information. Outside of our company, we do share your information with other parties to complete your shipment. This said to be done due to some shipment involves more than one related parties such as charters agents, airlines and shipping companies depending on how complex the shipment is.  For privacy purpose we only provide necessary information to those parties.

Durations of Holding

We only keep your personal information as long as is necessary, once it’s not used you can as for request for disposal or keep it in our systems for future queries.

Your Rights

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at:


65F Tidal Rd, Mangere
PHONE: +64 9 255 5349, +64 9 255 5360
FAX: +64 9 255 5367